Forms

Drinking water quality forms

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Drinking Water Quality High Risk Stakeholder Registration Form (238.9 KB)
Use this form to register with Cairns Regional Council as a Drinking Water Quality High Risk Stakeholder.

Water services forms

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01. Application for a 20mm Domestic Rural Water Service (124.7 KB)
This application is required to connect a Rural zoned parcel of land to Council infrastructure. Prior to lodgement of this application, please contact Cairns Regional Council to obtain a free quote for the works to be carried out. Once the quote is accepted by the owner/applicant, complete this form, attach a copy of the quote and lodge with relevant fees to Cairns Regional Council.

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03. Accept Quote
This online application can be used to accept and pay for a Water Services quote provided to you by Cairns Regional Council. Please note the Terms and Conditions specified on the application.

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04. Application for a 20mm Domestic/Urban or Recycled Water Service (137.5 KB)
This application is required to connect a Residential / Low Density Residential parcel of land parcel of land to Council infrastructure Cairns Regional Council endeavours to carry out the works within 20 business days from the date of receipt.

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05. Application for a 20mm Urban Domestic Water Service
This online application can be used to submit and pay for a 20mm domestic water connection on a residential property. Council will endeavour to carry out the works within 10-20 business days of a completed application being received and paid for. Please note the Terms and Conditions specified on the application.

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06. Application for a Commercial Water Service, Fire Hydrant or Subdivisional Connection (237.7 KB)
This application is required to connect/upgrade a parcel of land to Council infrastructure. Used for Commercial Services, Fire Service, Fire Hydrants and Subdivisional Connections. After lodgement of this application, Cairns Regional Council will contact the applicant and provide a fee estimate, prior to commencement of the works. Cairns Regional Council endeavours to carry out the works within 20 business days of receiving the signed fee estimate acceptance remittance.

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07. Application for Relocation/Renewal Water Service 20mm Domestic (119.9 KB)
This application applies to the relocation/renewal of a 20mm Domestic Water Service. Prior to lodgement of this application, please contact Cairns Regional Council to obtain a free quote for the works to be carried out. Once the quote is accepted by the owner/applicant, complete this form, attach a copy of the quote and lodge with relevant fees to Cairns Regional Council. We endeavour to carry out the works within 20 business days from the date of receipt.

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10. Application for Relocation/Renewal Water Service Commercial & Rural (120.2 KB)
This application applies to the relocation/renewal of a Commercial and Rural Water Service. Prior to lodgement of this application, please contact Cairns Regional Council to obtain a free quote for the works to be carried out. Once the quote is accepted by the owner/applicant, complete this form, attach a copy of the quote and lodge with relevant fees to Cairns Regional Council

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12. Application for Subsidiary Water Meters (18.9 KB)
This Application applies to existing properties constructed pre 31 December 2007. A subsidiary water meter is additional water meters installed downstream of Council’s master water meter (usually found at the properties front boundary or fence line). These meters may be installed to record the use of individual units/duplex so that independent billing may be achieved.

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13. Commissioning of pump station (38.2 KB)
Application for commissioning of a pump station.

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14. Hydrant test for pressure and flow rate (105.9 KB)
Use this form to request a pressure and flow rate test of a hydrant and mains.

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15. Online Water services applications FAQ
Frequently Asked Questions page for online Water Services applications

Direct debit forms

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Direct Debit Amendment (63.4 KB)
Complete the direct debit amendment form and specify Rates and/or Water direct debit.

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Direct Debit Cancellation/Deferment (31.6 KB)
You may defer, alter or suspend your Direct Debit at anytime using this form.

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Direct Debit Extract Calendar and Service Agreement (221.3 KB)
Calendar and Service Agreement for Direct Debit arrangements.

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Direct Debit Request (551.3 KB)
Complete this form to establish a new Direct Debit service agreement.

Waste & recycling forms

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Application for credit account: waste disposal facility (26.3 KB)
Application for credit account for Council waste disposal facility.

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Business recycling service application (90.2 KB)
Application for business recycling service (recycling bins and/or recycling bulk bins).

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New Premises Wheelie Bin - Individual Property (201.8 KB)
Request form for new cleaning service at an individual property.

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New Premises Wheelie Bin - Units (133.0 KB)
Request form for new cleaning service at a multi-unit dwelling complex (MUD).

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Replace/Repair Wheelie Bin - Individual Property (190.0 KB)
Request form for replacement or repair of bins at an individual property.

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Replace/Repair Wheelie Bin - Units (191.6 KB)
Request form for replacement or repair of bins at a multi-unit dwelling complex (MUD) Body Corporatte.

Plumbing services forms

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01. Application to Build Over/Adjacent to Mains (20.4 KB)
This application, including engineered designed footing plans and fees are required to be submitted to and approved by Cairns Regional Council prior to any work being carried out on Council infrastructure.

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03. Application to Carry Out Alterations to Mains (50.2 KB)
This application, including engineered designed footing plans and fees are required to be submitted to and approved by Cairns Regional Council prior to any work being carried out on Council infrastructure.

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11. Sewer Plan Search Request (20.6 KB)
This application is required to be submitted to Cairns Regional Council, to obtain a copy of an as constructed plan of the house drainage and/or Councils’ sewer main as constructed plan, commonly know as a Jump Up plan, which shows the connection branch from the sewer main to the parcel of land

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12. Sewer Plan Search Request
This online application can be used to request and pay for an as-constructed sewer plan for a single parcel. For multiple parcels, please submit an application for each lot and plan separately. Please allow 2 business days for the processing of each application. Please note the Terms and Conditions specified on the application.

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13. Online Plumbing services applications FAQ
Frequently Asked Questions page for online Plumbing Services applications

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14. Backflow Licensed Plumbers (14.6 KB)
List of Backflow Licensed Plumbers endorsed for testing and reporting of backflow devices

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15. List of site and soil Evaluators (13.8 KB)
List of site and soil evaluators in the Cairns region.

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16. Wastewater Treatment - Servicing Agents (9.2 KB)
Waste water Treatment Servicing Agent list

Trade waste & sewage forms

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Appplication to Discharge Trade Waste into Sewer (177.0 KB)
Complete the application to discharge trade waste form and submit to Council for consideration.

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Grease Arrestor Maintenance Fact Sheet (67.6 KB)
The Ten Commandments for Grease Arrestor Maintenance.

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Licenced Liquid Waste Carriers (17.9 KB)
List of trade waste contractors.

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Prohibited Substances (42.6 KB)
Definitions and list of prohibited substances.

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Sewer Admission Limits (16.8 KB)
Limits for the quality of trade waste that can be discharged.

Water billing forms

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Concealed water leak - application for financial assistance (65.3 KB)
Use this form to apply for financial assistance if you have had larger than normal water accounts due to the existence of a concealed water leak.

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Metered Standpipe (Long Term) (89.3 KB)
This form is to be used if you have previously hired a long term metered standpipe or if Council has approved your Metered Standpipe Credit Application. Please read the hire & use conditions and provide the completed application to our Customer Service Centre along with the security deposit and photographic ID.

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Metered Standpipe (Short Term) (92.2 KB)
To hire a metered standpipe on a short term basis, read the conditions of hire & use, fill out this form and present to our Customer Service Centre along with payment of the security deposit. Photographic ID required.

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Metered Standpipe Credit (58.9 KB)
If you intend to hire a metered standpipe on a long term basis for the first time, you are required to complete this Credit Application prior to lodging your hire application. Please foward completed credit applications to: Cairns Regional Council, PO Box 359, CAIRNS QLD 4870, email to council@cairns.qld.gov.au or fax to (07) 4044 8228

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Metered Standpipe Hire & Usage (21.2 KB)
Please read the Metered Standpipes Conditions of Hire & Use prior to completing any of the Hire Applications.

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Rates and Water Usage Overpayment Refund/Transfer Request (133.4 KB)
This form is used to request a refund or transfer if there has been an overpayment on rates or water usage.

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Standpipe Monthly Reading (42.3 KB)
Metered standpipe water consumption charges are based on a monthly reading, taken and the completed form returned by the hirer of the standpipe. The current monthly reading, less last months reading, equals the consumption to be charged for the month. Failure to supply a reading by the due date may result in a late fee also being applied to the monthly invoice.

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Testing of a Water Meter (181.0 KB)
If you feel your meter reading is incorrect, you can have the meter checked for accuracy. To obtain the current test fee please refer to Fees and Charges. To apply for a meter test please complete and return this application with the fee enclosed by mail or in person.

Last updated: 06 June 2016