Report a non-urgent problem

For emergencies: urgent / hazardous situations (eg burst water or sewer main, dog attacks) PHONE 1300 69 22 47, all hours.

Note: the online form below is not monitored outside of business hours and is intended for reporting common / non-urgent problems only.  If your issue is urgent or hazardous, phone 1300 69 22 47 - this phone line is serviced 24 hours a day.

SNAP AND SEND YOUR PROBLEM STRAIGHT TO COUNCIL
my cairns DOWNLOAD IT FREE
SNAP AND SEND YOUR PROBLEM STRAIGHT TO COUNCIL
my cairns DOWNLOAD IT FREE
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Have you got MyCairns

Reporting problems is faster and easier in MyCairns

Do not use this online form for change of address.

* Fields are compulsory, other fields are optional.


Physical street address where service is required.

Please be as clear and specific as possible. (max 1000 char)
Contact me
If checked, we will contact you within 7 days to discuss your request. Council will formally respond to all administrative or employee complaints within 7 days.

Maximum 2MB file size. Word, Excel, PDF or image files only.

Maximum 2MB file size. Word, Excel, PDF or image files only.

Reminder: this form is for non-urgent problems only

This form is not monitored outside of business hours and is intended for reporting common / non-urgent problems only.

If your issue is urgent or hazardous, phone 1300 69 22 47 - this phone line is serviced 24 hours a day.

EVENTS, NEWS & REMINDERS STRAIGHT TO YOUR DEVICE
my cairns DOWNLOAD IT FREE
EVENTS, NEWS & REMINDERS STRAIGHT TO YOUR DEVICE
my cairns DOWNLOAD IT FREE
Last updated: 09 August 2019