Development & Planning engagement hub

Council is committed to fostering a partnership approach to development.

Challenge the ordinary, build a legacy

We are dedicated to pushing the boundaries of what is possible. Our mission is to create vibrant places and spaces for all to enjoy, delivering impactful outcomes that celebrate the unique character of Cairns while balancing the needs of our people, environment and economy. We aim to engage actively with our community and stakeholders, ensuring every project reflects our shared values and aspirations. By actively shaping the future of our region, we aim to leave a legacy that endures - a legacy that reflects our dedication to making a meaningful impact on our community and the place we all proudly call home.

Our engagement strategies below support our mission by leveraging expertise, embracing diverse perspectives and fostering collaboration among stakeholders. In doing so, they help deliver tangible benefits for the Cairns community, from enhanced infrastructure and services to an improved quality of life.

Strategic Blueprint & Customer Experience Framework

We are working to provide the best development services in Queensland. To achieve this, we have developed this Customer Experience Framework and a range of strategies to optimise the level of service provided to our community.

Planning & Development Industry Reference Group

The Planning and Development Industry Reference Group works collaboratively on long-term strategic planning for the region and strategic advice about planning and development functions.

Development & Planning Industry Initiative

The Industry Initiative is a collective of local development, building, planning, engineering and design professionals. It focuses on quality development outcomes and appropriate growth across the Cairns region.

Regional Development Updates

We issue regular industry alerts from the Development, Planning and Property Branch to improve information sharing between Council and the various industry sectors we work with on a day-to-day basis.

Development enquiries

There are a number of ways to gain advice about planning and development in Cairns. You can use our online tools and information, talk to a planner, request a pre-lodgement meeting or seek formal pre-lodgement advice.

Development & Planning industry concierge

Our Industry Concierge aims to support Industry members throughout the development application process: from pre-lodgement to post-approval. These services can involve a range of meetings in which applicants will work together with Council officers during the development process.

Issue resolution process

Our issue resolution process outlines how we respond to concerns with our service or advice.

Last Updated: 30 May 2025

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