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We offer a variety of payment options, including through our secure online payment platform, Payble

Rates FAQs

Find answers to some of the most commonly asked questions about rates

Receive your notices via email

It's easy and convenient to opt-in to receive your Rates and Water Usage Notices direct to your email inbox.

Where your money goes

A comprehensive breakdown of your rates at work

Update your postal address for notices

Here you can update your postal address to receive your rates and water notices

General rating categories

Information about the different rating categories as adopted at the Special (Budget) Meetings

CRC Rates notice

Interactive rates notice

Explore the different parts of your rates notice by clicking the markers on our interactive sample notice

Pensioner subsidy & concession

If you’re an eligible pensioner who lives in your own home or is a life tenant under a valid Will, you may be entitled to a rates subsidy and concession. Find out more here

Rate-based assistance for non-profit groups

Eligible non-profit groups may receive remissions of general rates and sewerage charges. Applications for rate based financial assistance must be lodged prior to 31 May each year.

Change to rating for retirement villages and relocatable homes

Council has adjusted the general rates calculation for retirement villages and relocatable/manufactured home parks. You can find out more here

flood

Rates hardship relief - COVID19 and TC Jasper Flood

Council endeavours to assist people who are experiencing rates hardships due to natural disasters. Find out more here

Last Updated: 11 February 2026

Latest News > All News

New Director Planning Growth and Sustainability

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