Sinks, drains & toilets

Bin it, don't flush it: wipes block pipes

Everything flushed down the toilet goes through our sewerage systems.

Flushing the wrong things can lead to build-up and cause unwanted nasty blockages in pipes and treatment plants that can come a huge cost to customers and the environment.

We remove hundreds of tonnes of non-flushable products from the wastewater system every year. These blockages are known as 'fatbergs' and what we find most often in fatbergs are wet wipes.

Around 40 per cent of fatberg materials are wipes of all kinds, but our wastewater treatment plant staff also extract medicines, sanitary products, condoms, cloth and many other non-flushable items.

Most wipes are non-flushable - household cleaning wipes, baby wipes and facial wipes should be binned, not flushed.

Only pee, poo and (toilet) paper should be flushed down your toilet.

If you aren’t sure of what to do with unwanted common household items, search our A to Z waste guide.