Community resources
- Community Recovery Hotline 1800 173 349
- SES, flood or storm damage, 13 25 00
- Ergon, powerlines down 13 16 70; outages 13 22 96 or Ergon outages online
- Telstra, 13 22 03
- Queensland Health,13 Health (13 43 25 84)
- Road and traffic conditions, Transport and Main Roads, 13 19 40 or QLD Traffic website
- Red Cross, 1800 733 111
- Cairns Regional Council services, including water supply and animals, 1300 69 22 47
Emergency relief and psychological support
- Centacare Intake Community Recovery: 0467 776 553 or intakecommunityrecovery@centacarefnq.org
- Connect to Well Being: 1300 020 390 or contact@connecttowellbeing.org.au
- Lifeline crisis support: 13 11 14
- Australian Red Cross: 1800 733 111
- 13 Yarn: 13 92 76
- Babinda Taskforce: 4067 2900
- Wuchopperen Health Service: 4080 1000
Children and youth services
- Kids Helpline: 1800 55 1800
- Act for Kids: 13 32 64
Other support services
- Marlin Coast Neighbourhood Centre (Reed Rd, Trinity Park). Phone: 4055 6440
- Manoora Community Centre (66 Pease St). Phone: 4044 0105
- Birch Street Community Hub (127 Anderson St). Phone: 1800 096 203
- Hambledon House Community Centre (Bruce Highway, Edmonton). Phone: 4037 2874
- NDIS Customer Service: 1800 800 110
Community Recovery Hubs are a place where residents who are experiencing hardship can apply for grants and obtain emotional and well-being support.
The Community Recovery Hub at Tjapukai Aboriginal Cultural Park closed on Friday 9 February. People can still access the help they need at:
- Marlin Coast Neighbourhood Centre (Reed Rd, Trinity Park). Phone: 4055 6440
- Manoora Community Centre (66 Pease St). Phone: 4044 0105
- Birch Street Community Hub (127 Anderson St). Phone: 1800 096 203
- Hambledon House Community Centre (Bruce Highway, Edmonton). Phone: 4037 2874
If you need help finding temporary accommodation:
- Call the Community Recovery Hotline 1800 173 349
- Call 13 GOV (13 74 68)
If you would like to make a donation of money or goods, contact GIVIT through their website:
Kerbside collection of hard waste have ended.
Council’s kerbside collection of hard waste in Machans Beach, Holloways Beach, Yorkeys Knob, Caravonica, Kamerunga, and Lake Placid has finished.
Council thanks residents for their cooperation and patience during this phase of our recovery efforts.
Residents who feel, through exceptional circumstances, they missed a hard waste collection should contact Council on 1300 69 22 47.
Last Updated: 16 February 2024
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