Community resources
- Community Recovery Hotline 1800 173 349
- SES, flood or storm damage, 13 25 00
- Ergon, powerlines down 13 16 70; outages 13 22 96 or Ergon outages online
- Telstra, 13 22 03
- Queensland Health,13 Health (13 43 25 84)
- Road and traffic conditions, Transport and Main Roads, 13 19 40 or QLD Traffic website
- Red Cross, 1800 733 111
- Cairns Regional Council services, including water supply and animals, 1300 69 22 47
Emergency relief and psychological support
- Centacare Intake Community Recovery: 0467 776 553 or intakecommunityrecovery@centacarefnq.org
- Connect to Well Being: 1300 020 390 or contact@connecttowellbeing.org.au
- Lifeline crisis support: 13 11 14
- Australian Red Cross: 1800 733 111
- 13 Yarn: 13 92 76
- Babinda Taskforce: 4067 2900
- Wuchopperen Health Service: 4080 1000
Children and youth services
- Kids Helpline: 1800 55 1800
- Act for Kids: 13 32 64
Other support services
- Marlin Coast Neighbourhood Centre (Reed Rd, Trinity Park). Phone: 4055 6440
- Manoora Community Centre (66 Pease St). Phone: 4044 0105
- Birch Street Community Hub (98 Birch St, Manunda). Phone: 1800 096 203
- Hambledon House Community Centre (Bruce Highway, Edmonton). Phone: 4037 2874
- NDIS Customer Service: 1800 800 110
Community Recovery Hubs are a place where residents who are experiencing hardship can apply for grants and obtain emotional and well-being support.
The Community Recovery Hub at Tjapukai Aboriginal Cultural Park closed on Friday 9 February. People can still access the help they need at:
- Marlin Coast Neighbourhood Centre (Reed Rd, Trinity Park). Phone: 4055 6440
- Manoora Community Centre (66 Pease St). Phone: 4044 0105
- Birch Street Community Hub (98 Birch St, Manunda). Phone: 1800 096 203
- Hambledon House Community Centre (Bruce Highway, Edmonton). Phone: 4037 2874
If you need help finding temporary accommodation:
- Call the Community Recovery Hotline 1800 173 349
- Call 13 GOV (13 74 68)
If you would like to make a donation of money or goods, contact the following through their website:
Kerbside collection of hard waste have ended.
Council’s kerbside collection of hard waste in Machans Beach, Holloways Beach, Yorkeys Knob, Caravonica, Kamerunga, and Lake Placid has finished.
Council thanks residents for their cooperation and patience during this phase of our recovery efforts.
Residents who feel, through exceptional circumstances, they missed a hard waste collection should contact Council on 1300 69 22 47.
Last Updated: 14 February 2025
Latest News > All News
10 days of music to soundtrack Cairns Festival
Cairns Festival will deliver 10 consecutive days of free live music when the Esplanade Festival Hub comes alive from 28...
22 July 2026
Discover your future at the Council Careers Fair
Residents interested in exploring career opportunities in local government are invited to attend Cairns Regional Council's Careers Fair on Wednesday...
21 July 2026
Council analyses Queensland State Budget
Long-term Council priorities were among projects included in over $1.1 billion of funding announced for Cairns in the recent Queensland...
16 July 2026