Rates
Pay your rates
We offer a variety of payment options, including through our secure online payment platform, Payble
Rates FAQs
Find answers to some of the most commonly asked questions about rates
Receive your notices via email
It's easy and convenient to opt-in to receive your Rates and Water Usage Notices direct to your email inbox.
Where your money goes
A comprehensive breakdown of your rates at work
Update your postal address for notices
Here you can update your postal address to receive your rates and water notices
General rating categories
Information about the different rating categories as adopted at the Special (Budget) Meetings
Interactive rates notice
Explore the different parts of your rates notice by clicking the markers on our interactive sample notice
Pensioner subsidy & concession
If you’re an eligible pensioner who lives in your own home or is a life tenant under a valid Will, you may be entitled to a rates subsidy and concession. Find out more here
Rate-based assistance for non-profit groups
Eligible non-profit groups may receive remissions of general rates and sewerage charges. Applications for rate based financial assistance must be lodged prior to 31 May each year.
Change to rating for retirement villages and relocatable homes
Council has adjusted the general rates calculation for retirement villages and relocatable/manufactured home parks. You can find out more here
Rates hardship relief - COVID19 and TC Jasper Flood
Council endeavours to assist people who are experiencing rates hardships due to natural disasters. Find out more here
Last Updated: 11 February 2026
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