Privacy Statement

The following information forms part of the Terms and Conditions of using Council's websites and by accessing Council's website you are agreeing to these terms and conditions.

Council is committed to protecting user privacy. We understand and appreciate that visitors and users of this web site are concerned about their privacy and the confidentiality and security of any information that may be provided to Council.

Council has created this privacy statement to demonstrate its commitment to protecting personal privacy. This privacy statement applies to all users who access this web site in accordance with the Terms and Conditions of use.

Information collected

Unless you specifically tell us, the Council website will never know who you are.

When you visit our site, our web measurement tool and internet service providers record anonymous information on website activity for statistical purposes only, including the number of users who visit the web site, the date and time of the visits, the number of pages viewed and navigation patterns. This information on its own does not identify an individual but it does provide us with statistics that we can use to analyse and improve our website.

No attempt is or will be made to identify your personal details except in the event of an investigation when a law enforcement agency may exercise a warrant to inspect our service providers' logs.

We collect no personal information about you unless you voluntarily choose to participate in an activity through this web site that involves the provision of personal information, such as sending electronic mail to this web site, participating in a survey on this website, undertaking a payment or other transaction through this website, or suggesting a link from this web site to an external website. If you choose not to participate in these activities, your choice will in no way affect your ability to use this website.

You are able to access information held by Council about you under the Right to Information Act. If you have questions or concerns regarding Council's treatment of your information please contact our Customer Service Centre on 07 4044 3044 or Email council@cairns.qld.gov.au.  Please note that some records (eg, land records etc) are open to public inspection under current legislation.

Use of personal information collected

Should you send us any information over the internet, Council will take reasonable steps to ensure it is kept secure. However, Council accepts no responsibility for any unauthorised access to that information during its transmission to us.

Any personal information you choose to provide will only be used for the purpose for which it was provided and will not be disclosed to other persons or organisations without your prior consent or if required by law.

The internet is an insecure medium and users should be aware that there are inherent risks transmitting information across the Internet. Information submitted unencrypted via electronic mail or web forms may be at risk of being intercepted, read or modified. If you do not wish to email or send an online form to Cairns Regional Council, you can send mail by post.

Other sites

Council is not responsible to you for any other websites you may link to from this website. Links to other websites are provided for convenience only and are beyond the control of Council. Those sites may not be current or maintained. Council does not warrant or endorse the information contained on those other web sites. Council will not be responsible for any loss, damage, cost or expense incurred by you in accessing or attempting to access those other websites.