Computers, Wi-Fi, Copy & Print
Whilst Cairns Libraries have now re-opened, our service levels have been impacted by the mandatory restrictions in place as Council continues to follow the advice of Federal and State authorities regarding measures aimed at restricting the spread of COVID-19.
To minimise time inside libraries and to observe the limit to 20 people at any one time, Council will impose a 30 minute limit on time being spent by each library visitor, therefore the following services are currently unavailable (based on Government advice):
All Cairns Libraries branches offer free computer, internet and Wi-Fi access to members and visitors.
Members swipe your membership card and enter your 6 digit password (default DOB i.e. 010198). Visitors obtain a guest ticket and enter the number and password where prompted.
If all computers are in use you may book the next available computer through a booking station. Computer sessions are one hour long. If no other user is waiting you may extend your session for a further hour.
For Wi-Fi access select ‘Cairns Libraries Wi-Fi’ on your mobile device. Daily download limit of 1GB for members and 500mb for visitors applies. When this quota has been used you will no longer be able to access the Internet. Please save your work regularly.
If you are experiencing difficulties with the Wi-Fi please contact the support desk on 1300 135 249.
Copy & Print
Copying and printing services are available for 20 cents per page at all of our branches for both members and visitors. Cairns Libraries accept EFTPOS/Credit card payments only.
To check the balance on your library card or guest ticket, swipe it through or enter the number at the Autoloader pay station. You can also check your balance on a booking station under Manage Your Accounts.
eSmart - Web Safety
The Australian Cyber Security Centre (ACSC) leads the Australian Government’s efforts to improve cyber security.
ACSC also offer advice and information about how to protect yourself online or report a cyber-security incident. Report a Cyber issue here.
The Office of the eSafety Commissioner is committed to empowering all Australians to have safer, more positive experiences online. The Office was established in 2015 with a mandate to coordinate and lead the online safety efforts across government, industry and the not-for profit community.
The best way to protect yourself is through awareness and education.
The Little Black Book of Scams is recognised internationally as an important tool for consumers and small businesses to learn about scams including:
- the most common scams to watch out for
- the different ways scammers can contact you
- the tools scammers use to trick you
- the warning signs
- how to protect yourself, and
- where you can find help.
The Little Black Book of Scams is a guide provided by the ACCC to help internet users protect themselves online. The guide is available in PDF and hard copy.
Visit the Telstra website for a range of printable tip sheets. The tip sheets cover a range of topics including digital reputation, balancing screen time, safety tips and protecting against inappropriate content.
Fact sheet - Cyber bullying sexting and Facebook guide. Know the law, know your rights.
24 hour crisis support and suicide prevention services. Phone 13 11 14 or visit lifeline.org.au
Kids Helpline is a FREE, private and confidential 24/7 phone and online counselling service for young people ages 5 to 25. Phone 1800 55 1800 or visit kidshelpline.com.au.
#GameOn is a cybersafety video following the online experiences of a group of lower secondary students who find themselves in situations that catch them off-guard and teach them the consequences of making poor decisions online.
Topics include cyberbullying, excessive gaming, sharing passwords, free downloads and online friends.
Interactive guide to staying safe online.