Online changes

Ticketlink services the Cairns region as the trusted ticketing provider for Cairns Regional Council venues – including the Cairns Performing Arts Centre, Munro Martin Parklands, and Tanks Arts Centre. Behind the scenes, our expert team utilises third-party ticketing software to provide you with efficient access to purchase tickets to high-quality events.

Now, we're stepping into the future as we move to a new ticketing system to improve your booking experience

Exciting changes have happened!

Ticketlink has transitioned to a new ticketing system. This system powers all ticket transactions and manages customer information. Our goal is to make your online experience smoother, faster, and more intuitive – giving you better tools to make informed decisions and enjoy a seamless purchase journey.

What you can expect

✔ A more user-friendly booking process
Navigating bookings will be easier than ever. You’ll find it simpler to use promo codes, explore accessibility options, and understand seat selections – all with fewer clicks.

✔ 24/7 Access with your new account
With a personal log-in, you’ll have self-service access to your booking history. And thanks to real-time system updates, you can book tickets anytime – no maintenance interruptions.

Embracing the digital age

Ticketlink continues to be your trusted source for the best events in Cairns. This upgrade keeps us at the forefront of digital ticketing while giving you more convenience and flexibility. As we evolve, we remain focused on delivering exceptional service and showcasing events we know you’ll love.

The transition is complete!

We thank our customers for your patience while we ran two ticketing systems from July to December 2025.

If you have any queries about the changes, we’ve prepared a list of frequently asked questions below.

Need help? Visit the box office, call us at 1300 855 835, or email info@ticketlink.com.au

We can’t wait to welcome you to your next event!