Metered standpipes

Metered standpipes provide a fair and equitable way to ensure charges reflect actual water consumption. Standpipes are used to obtain water directly from hydrants on Council mains for activities such as road works, water carting and concrete sawing.

Drawing of water from Council’s reticulation system other than by a Council-owned metered standpipe is not permitted.  Fines apply for breaches.  Fire Brigade and Emergency Services are exempt.

To draw water from our reticulation system, you must hire a metered standpipe through Water Billing on either a short term or long term basis.

Hiring a standpipe

Hire Type

Typical Users

Charges

Short Term non-trade account holder

Builders, filling swimming pools etc.

Maximum of 7 calendar days

  • Fee - $100.00 includes water usage up to 50Kls.
  • Water Usage in excess of 50Kls will be charged @ $1.28 per kilolitre

Metered Standpipe Hire Agreement ( PDF, 0.23 MB )
Metered Standpipes Conditions of Hire & Use ( PDF, 0.03 MB )

Long Term Trade account holder

Water trucks, property developers etc.

8 or more days

  • Hire rate - $1.90 per day
  • Water Usage Charge -  $1.28 per kilolitre
  • Late monthly read (Inc. of GST) - $24.40 for each day overdue, up to a maximum of 5 days

Metered Standpipe Credit Application ( PDF, 0.12 MB )
Metered Standpipe Hire Agreement ( PDF, 0.23 MB )
Metered Standpipes Conditions of Hire & Use ( PDF, 0.03 MB )

Applying for a metered standpipe

Short term - non-Trade Account holder hire

Download the Metered Standpipe Hire Agreement form ( PDF, 0.23 MB ), complete and present it along with your photo identification and payment receipt at the standpipe collection point at 119-145 Spence Street, Cairns QLD 4870, 8.30am to 3.30pm Monday – Friday.

Fee payment options available are:

  • Online credit card payment.  After you have paid the fee, contact Water Billing on (07) 4044 3956 to arrange a suitable time to collect the standpipe; or
  • Pay in person at Council's Customer Service Counter at 119-145 Spence Street, Cairns Qld 4870, 8.30am to 3.30pm Monday to Friday.
Long term - Trade Account holder hire

If your credit application is successful or you have previously hired a metered standpipe on a long term basis, please:

Enquiries

For enquiries relating to the standpipe hire, issuing and reading, please contact Council's Customer Service Centre on 1300 69 22 47.

Report all defects

If your metered standpipe develops any significant leaks (slight o-ring seal weep is acceptable), suffers any mechanical damage, or fails to operate properly, notify Cairns Regional Council Customer Service immediately on 1300 69 22 47 (24 hrs 7 days) and we will arrange for its repair or replacement.

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Last updated: 28 June 2019