Drinking water quality forms
Drinking Water Quality Critical Customer Registration Form (235.0 KB)
Use this form to register with Cairns Regional Council as a Drinking Water Quality High Risk Stakeholder.
Water services forms
This online application can be used to accept and pay for a Water Services quote provided to you by Cairns Regional Council. Please note the Terms and Conditions specified on the application.
Application for a 20mm Domestic Rural Water Service (72.5 KB)
Application to connect a Rural zoned parcel of land to Council infrastructure. Before lodging, contact Council to obtain a free quote for the works.
Application for a 20mm Domestic/Urban Water Service (82.9 KB)
Use this form to request a standard 20mm domestic water service (domestic/urban only). This form can also be used for installation of 20mm water services on subdivided properties. A subdivided property refers to a residential parcel of land that has been/will be reconfigured into additional parcels of land. Please do not use this form for sub-divisional connections. Please note, recycled water services aren't currently available.
Application for a 20mm Urban Domestic Water Service
This online application can be used to submit and pay for a 20mm domestic water connection on a residential property. Council will endeavour to carry out the works within 10-20 business days of a completed application being received and paid for. Please note the Terms and Conditions specified on the application.
Application for a Commercial Water Service, Fire Hydrant or Subdivisional Connection (160.9 KB)
Application to connect/upgrade a parcel of land to Council infrastructure. Used for Commercial Services, Fire Service, Fire Hydrants and Subdivisional connections. A fee estimate is provided after lodgement.
Application for Relocation/Renewal Water Service 20mm Domestic (76.8 KB)
Application for relocation/renewal of 20mm Domestic Water Service. Before lodging, contact Council to obtain a quote for the works.
Application for Relocation/Renewal Water Service Commercial & Rural (78.2 KB)
Application for relocation/renewal of a Commercial and Rural Water Service. Before lodging, contact Council for a free quote for the works.
Application for testing of a water meter (76.7 KB)
Use this form to apply for testing of a water meter. You will need to supply the number of the meter to be tested.
Commissioning of pump station (29.5 KB)
Application for commissioning of a pump station.
Hydrant test for pressure and flow rate (42.4 KB)
Use this form to request a pressure and flow rate test of a hydrant and mains.
Online water services applications FAQ
Frequently Asked Questions page for online Water Services applications
Direct debit forms
Direct Debit Amendment (63.4 KB)
Complete the direct debit amendment form and specify Rates and/or Water direct debit.
Direct Debit Cancellation/Deferment (31.6 KB)
You may defer, alter or suspend your Direct Debit at anytime using this form.
Direct Debit Extract Calendar (349.1 KB)
Calendar and Service Agreement for Direct Debit arrangements.
Direct Debit Request (801.6 KB)
Complete this form to establish a new Direct Debit service agreement.
Direct Debit Service Agreement 2019.pdf (182.0 KB)
Direct debit service agreement
Waste & recycling forms
Application for credit account (427.0 KB)
Application for credit account for Council waste disposal facility.
Application for new cleansing service (764.8 KB)
Request form for new cleaning service at an individual property.
Business recycling application (786.4 KB)
Application for business recycling service (recycling bins and/or recycling bulk bins).
Repair/replacement bin form (284.7 KB)
Request form for replacement or repair of bins at an individual property.
Plumbing services forms
Application for Subsidiary Water Meters (72.2 KB)
A subsidiary water meter is an additional meter installed downstream of Council’s master water meter. This application is for properties constructed before 31 December 2007 that are not subject to a current DA.
Application to Build Over/Adjacent to Sewer / Water Mains (77.1 KB)
This application, including engineer designed footing plans and fees, must be submitted to and approved by Cairns Regional Council prior to any work being carried out over or near Council infrastructure.
Application to Carry Out Alterations to Mains (79.6 KB)
This application, including engineer designed plans and fees, must be submitted to and approved by Cairns Regional Council prior to any work being carried out on Council infrastructure.
Approved plumbers and drainers forms
For all Queensland Government approved Plumbers and Drainers forms
Sewer Plan Search Request
This online application can be used to request and pay for a copy of an 'as constructed' plan of the house drainage and/or Council’s sewer main 'as constructed' plan (commonly know as a Jump Up plan) which shows the connection branch from the sewer main to the parcel of land.
Sewer Plan Search Request (68.6 KB)
Submit this application to request a copy of an 'as constructed' plan of the house drainage and/or Council’s sewer main 'as constructed' plan (commonly know as a Jump Up plan) which shows the connection branch from the sewer main to the parcel of land.
Trade waste & sewage forms
Appplication to Discharge Trade Waste into Sewer (1.1 MB)
Complete the application to discharge trade waste form and submit to Council for consideration.
Grease Arrestor Maintenance Fact Sheet (67.6 KB)
The Ten Commandments for Grease Arrestor Maintenance.
Licenced Liquid Waste Carriers (24.2 KB)
List of trade waste contractors.
Prohibited Substances (42.6 KB)
Definitions and list of prohibited substances.
Sewer Admission Limits (16.8 KB)
Limits for the quality of trade waste that can be discharged.
Water billing forms
Concealed water leak - application for financial assistance (65.3 KB)
Use this form to apply for financial assistance if you have had larger than normal water accounts due to the existence of a concealed water leak.
Domestic Water Meter Testing 20mm & 25mm
Domestic Water Meter Testing 20mm & 25mm - Terms and Conditions
Metered Standpipe credit application (120.2 KB)
If you intend to hire a metered standpipe on a long term basis for the first time, complete this Credit Application prior to lodging your hire application. A credit check will be performed prior to the approval to hire a metered standpipe
Metered Standpipes: conditions of hire & use (141.5 KB)
Hire and usage conditions for metered standpipes.
Metered Standpipes: hire agreement (239.7 KB)
Use this form to hire a metered standpipe for short or long term.
Rates and Water Refund/Transfer Request (160.4 KB)
Use this form to request a refund or transfer if there has been an overpayment on rates or water usage. Please note: refunds can only be facilitated where the account is in credit or the monies were not intended for payment to Council eg incorrect biller code.