Scheduled maintenance programs are in place for a wide variety of public infrastructure.

Each facility (or asset) is assigned a 'star rating' on a scale of 1 to 5, where 5 is the highest priority. The star rating of the facility helps determine the prioritisation of maintenance for that facility or asset. Timeframes vary from one day (ie. an immediate response) to up to 90 days.

Find out more about Council's maintenance activities and services below or read about cleaning and maintenance works undertaken in the Cairns CBD .

To report any maintenance issues

Call Council on 1300 69 22 47 or make an online customer request.

Street sweeping

Street sweeping removes broken glass and other debris from roads and cycleways, presenting our region as best we can. More


Footpath repairs are programmed following results from annual footpath inspections or as issues are reported. More

Graffiti removal

Graffiti costs the community directly through clean up response and insurance premiums. More

Public litter

A small fleet of garbage compactor trucks operate 365 days per year emptying about 1,000 bins across the region on a regular cycle. More


Mowing is performed on a rotational basis according to the service level that has been set for that park or reserve. More

Playgrounds and park furniture

All playgrounds are regularly maintained and undergo audit safety checks. More

Public toilets

Public toilets are cleaned as a minimum of once per day, with facilities in high-use areas cleaned several times per day. More

Drains and canals

Stormwater is the run-off from rain that falls on a roof or paved area like a driveway, road or footpath. More

Kerb and channel

Council maintains more than 1,400 kilometres of kerb and channel. More


Keeping roads open and accessible is one of the highest priorities for Council. More

Signage and line marking

Council installs, maintains and renews signage and line marking across the region's road network. More

Vegetation control

Council provides a range of services to maintain vegetation in public spaces. More

Lights and signals

Council is responsible for lighting in public spaces including roads and parks.
Cairns has more than 50 signalised intersections controlled by a fully integrated system. More

A ‘star-rating’ approach for our assets

Every Council-owned facility or asset, such as a road, building or park, is given a ‘star rating’ on a scale of 1 to 5, according to its significance. More

Maintenance of Cairns CBD and condition reports

Condition reports rate the current condition of our CBD roads, footpaths, kerbs and lighting. They take many factors into account, for example, for footpath conditions, trip hazards, cracking and water ponding issues are assessed. These reports help guide the prioritisation of works within annual infrastructure renewal programs. You can view these reports in the For Download section below.

For further information about cleaning and maintenance works undertaken in the Cairns CBD, download the Keeping our CBD Inviting Fact Sheet ( PDF, 0.41 MB ).


Council maintains over 430 parks and sporting fields, which are mowed on a rotational basis.

We mow grass in non-residential areas along the roadside, verges and in drainage reserves. This is done for the safety of motorists, cyclists and pedestrians. In peak growing conditions, grass is cut every ten days to four weeks, depending on the priority and use of the location.

Unless extreme circumstances apply, Council does not mow residential footpaths. Property owners and occupiers are responsible for mowing the grassed footpaths and nature strips in front of private, commercial or industrial property. Council relies on the goodwill of residents to maintain their footpaths, as this means ratepayer funds can be better directed to other community services.

Public toilets

Council provides around 100 public toilet facilities across the region, including a number of unisex accessible and ambulant accessible toilets. Each facility is cleaned as a minimum of once per day, with facilities in high-use areas (eg, Cairns Esplanade) being cleaned several times per day.

To locate your closest public toilet facility, search the National Public Toilet Map online tool, download the app or phone the National Public Toilet Map helpline on 1800 990 646 (service available Monday to Friday from 9am to 5pm AEST, excluding national public holidays).

Street sweeping

The sweeping of the majority of suburban streets is completed on a 15 weekly rotational basis.

Public litter bins in parks and reserves are collected on a weekly/daily basis depending on their location.

  • To report litter or street sweeping issues: If you see an overflowing litter bin or a large amount of rubbish dumped on a public street, contact Customer Service on 4044 3044 or report it online.


Council inspects and maintains a network of more than 200 playgrounds and play equipment, and all playgrounds undergo regular safety checks by both Council staff and external auditors. General playground maintenance includes cleaning, repairs, replacement of parts and small items, and removal of graffiti. Council also progressively upgrades or modifies playgrounds to meet current safety standards and the changing needs of the community.

As part of Council's annual budget process, selected playgrounds are chosen for renewal based on priority needs, the condition of existing play equipment and consultation with Council's parks maintenance crews who routinely inspect playground equipment.

Residents can lodge a formal request for new playground equipment by writing to Council. Council considers all requests and ranks them on a priority basis within the budget.

Last updated: 07 January 2021