Rates, fees & charges

Rates and COVID-19

In response to COVID-19, Council has extended the due date for half-yearly rates issued in January 2020. Ratepayers now have until close of business on Wednesday 27 May 2020 to pay.

If you are experiencing financial hardship due to COVID-19 and are having difficulty paying your rates, complete our Rates hardship relief online form and our Revenue Team will contact you.

Rates

Council raises most of its revenue from rates levied against residential and commercial properties. Rates are a contribution each property owner makes towards the cost of essential services (roads, waste and recycling collection, water and wastewater services), community facilities and infrastructure provided by Council, as well as regulatory responsibilities devolved to Council by the Queensland Government under the Local Government Act.

The 2019-2020 Differential General Rates were adopted at the Special (Budget) Meeting on 3 July 2019.

Rates issue dates

Cairns Regional Council issues rates notices twice a year:

  • in January/February (for the period 1 January to 30 June); and
  • in July/August (for the period 1 July to 31 December).

Rates are due 31 days from the date of issue of the rate notice. The due date is shown on the front of the notice.

The rates notice includes both general rates and utilities charges for water, sewerage and waste/recycling collection.  The Emergency Management Levy is collected on behalf of the State Government.  Water usage charges are billed separately; notices are issued three times per year based on meter readings. Water notices are due at least 33 days from the date of issue.

Each property is allocated a rating category according to land and property use, which is used as a basis for calculating the general rate charge.

Payment options

Council offers a variety of convenient payment options for rates, water billing, infringements, animal registration and other invoices (sundry debtors).

Rates/Water notices by email

Opt-in to receive your Rates and Water Usage Notices by email. You will need your assessment number/s to register.

Pensioner subsidy & remission

Eligible pensioners may be entitled to the State Government subsidy on rates and charges levied by Council, and the Council Pensioner Remission of the General Rate.

Budget

Council's 2019-2020 Budget was handed down at a Special (Budget) Meeting on 3 July 2019.

Previous years' Budget documents, including Revenue Statement and Rates and Charges, can be viewed in the Publications & Reports area.

Fees and charges

Council's statutory fees and commercial charges are set each financial year and take effect from 1 July.

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Last updated: 13 May 2020