Opt-in to BPAY View for Water Usage
Online banking customers can opt in for BPAY View - a secure, paper-free way to receive and manage bills that avoids the risk of postal delays. Using BPAY View means the billpayer's bank will notify them as soon as a Water Usage Notice is there to be viewed. Payments can then be made through a normal BPAY payment. BPAY View also offers payment reminders.
- To register for BPAY View, you need to have first registered for internet banking with your financial institution. Using your unique BPAY Reference Number (this can be found on a previous Water Usage Notice), you can then add Cairns Regional Council to your BPAY View biller list.
Note: the BPAY View registration process varies from bank to bank. Contact your financial institution directly if you need help registering for BPAY View.
Register for Water Usage and Rates Notices by email
You can register to receive your Water Usage and Rates Notices by email. You will need your assessment number/s to register.
Pay by Visa or Mastercard online.
Pay in person at any of Cairns Regional Council's Customer Service Centres
Mail the payment slip from your Water Notice with a cheque or money order to:
Cairns Regional Council
To set up a direct debit from your nominated cheque or savings account, please complete the Direct Debit Request form ( PDF, 0.31 MB ).
Contact your bank or financial institution to make a payment from your nominated account.
Biller Code: 51722
BPAY View enables you to receive your Water Notice online through your online banking
Phone - BPOINT
Call 1300 276 468* (or +61 1300 351 559** from outside Australia) anytime to pay with a Visa or MasterCard
Biller Code: 51722
*Calls within Australia are charged at local call costs with higher rates from mobile and public phones
Over the phone:
If you are having trouble making full payment by the due date, please contact Customer Service on 1300 69 22 47