Water payment options

Opt-in to BPAY View for Water Usage  

Online banking customers can opt in for BPAY View - a secure, paper-free way to receive and manage bills that avoids the risk of postal delays. Using BPAY View means the billpayer's bank will notify them as soon as a Water Usage Notice is there to be viewed.  Payments can then be made through a normal BPAY payment. BPAY View also offers payment reminders.

  • To register for BPAY View, you need to have first registered for internet banking with your financial institution. Using your unique BPAY Reference Number (this can be found on a previous Water Usage Notice), you can then add Cairns Regional Council to your BPAY View biller list.

Note: the BPAY View registration process varies from bank to bank. Contact your financial institution directly if you need help registering for BPAY View.

Register for Water Usage and Rates Notices by email

You can register to receive your Water Usage and Rates Notices by email. You will need your assessment number/s to register.

 

Online payment

Pay by Visa or Mastercard online.

Go to Online Self Service

 

In person

Pay in person at any of Cairns Regional Council's Customer Service Centres

View Council's Customer Service Centres

By mail

Mail the payment slip from your Water Notice with a cheque or money order to:

Cairns Regional Council
PO Box 359
Cairns, QLD 4870

Direct Debit

To set up a direct debit from your nominated cheque or savings account, please complete the Direct Debit Request form ( PDF, 0.61 MB ).

BPAY

Contact your bank or financial institution to make a payment from your nominated account.

Biller Code: 51722
Reference Number: Property Assessment number

BPAY View

BPAY View enables you to receive your Water Notice online through your online banking

Phone - BPOINT

Call 1300 276 468* (or +61 1300 351 559** from outside Australia) anytime to pay with a Visa or MasterCard

Biller Code: 51722
Reference Number: Property Assessment number

*Calls within Australia are charged at local call costs with higher rates from mobile and public phones
**International calls are charged at the applicable rate

Australia Post

In person:
Payment can be made in person at more than 3,200 Post Offices, over the counter or at one of their new self-service terminals.

Over the phone:
Call 13 18 16* and quote your Billpay code and reference number on the front of the Water Notice (Visa and  MasterCard accepted)
*Mobile phone calls will be charged at mobile phone rates

Online:
Go to the Australia Post website and enter the Billpay code and reference number on the front of the Water Notice (Visa and MasterCard accepted)

Financial difficulty

If you are having trouble making full payment by the due date, please contact Customer Service on 1300 69 22 47

EVENTS, NEWS & REMINDERS STRAIGHT TO YOUR DEVICE
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EVENTS, NEWS & REMINDERS STRAIGHT TO YOUR DEVICE
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Last updated: 29 November 2018