To receive bin night notifications you need to:
- Set your home or business address
- Opt-in to receive bin night reminders
You would have been prompted to set up your address when you first downloaded the app.
You can set your address at any time by clicking 'Add my address' at the bottom right of the home screen.
To opt-in to receive bin night reminders, choose 'notifications' from the side menu (swipe right).
Toggles that are teal are on, toggles that are white are off.
Check your notifications: the My Cairns app needs your permission to send you notifications. Find the app on your device and ensure 'notifications' is turned on.
Units and apartments: multiple-unit dwellings (MUDs) generally have a bulk rubbish pick-up and therefore are not included in bin night reminders. If you live in a unit or apartment and have your own rubbish bin and want to receive bin night reminders, change your address to a freestanding home on your street. For example, rather than 1/27 Smith Street, choose 2 Smith Street. My Cairns only needs your address for bin night reminders so changing your address won't impact any other functionality.