For general inquiries about emergency preparations or to arrange for a member of the Disaster Management Unit to work with your school, organisation or business, ring Council on 1300 69 22 47.
The Natural Disasters section of this website has a lot of information and tools to help you prepare for emergencies as well as what to do during and after an incident.
The Tools page includes handy reference material, checklists and maps.
For emergency help
000 or |
112 from mobiles
|Main Roads||131 940|
Disaster Coordination Centre|
(only during an emergency)
Emergency alert information
Alerts are provided in the lead-up, during and after an emergency via:
A battery operated radio is an essential part of your emergency kit.
|ABC Far North||
|Cairns Community Radio (multicultural broadcasts)||89.1 FM|
|Bumma Bippera Media (Indigenous radio||98.7 FM|
All local TV stations carry emergency updates in their regular bulletins.
If a life-threatening emergency develops the Standard Emergency Warning Signal (SEWS) is activated and bulletins will replace or interrupt regular programming.
During an emergency the Cairns Regional Council homepage is replaced with emergency information including the Cairns Disaster Coordination feed to provide up-to-the-minute information.
Cairns Disaster Coordination centre Facebook www.facebook.com/CairnsDCC or Twitter @CairnsDCC
Cairns Regional Council Facebook www.facebook.com/CairnsRegionalCouncil or Twitter @CouncilCairns
Emergency alert message warnings
Australia's national telephone based warning system - Emergency Alert - sends messages to mobile phones and landlines within an affected geographical area - to let people know about a disaster or local emergency.
You do not need to be on a mobile phone use plan to receive the messages, nor do you have to register to receive the messages. The mobile warning message will come from a number which is a series of the digit 4. The word "emergency" will be obvious and information and/or instructions will be provided.
For more information about Emergency Alert telephone based emergency warnings, visit the national Emergency Alert website.
For information about operations at Cairns airport before, during and after cyclones check www.cairnsairport.com.au or www.facebook.com/cairnsairport. Contact the relevant airline for information on specific flights.
For life threatening emergencies ring 000 or 13 16 70.
To report a fault ring 13 22 96.
You can check for power outages on Ergon Energy's website.
Information on the status of the port and local waterways is available at Maritime Safety Queensland.
Where possible Council will update local road conditions via social media:
Cairns Disaster Coordination centre, Facebook www.facebook/CairnsDCC or Twitter @CairnsDCC
Cairns Regional Council Facebook www.facebook/CairnsRegionalCouncil or Twitter @CouncilCairns
For main roads, see the Queensland Government's 13 19 40 website, http://131940.qld.gov.au/
State Emergency Service
For life threatening incidents ring 000.
For flood or storm emergency ring 132 500.
More information is available on the SES website and local contact details are provided in Related Documents.