Cairns Regional Council’s offices will be closed from 5pm on Tuesday 24 December, reopening with normal business hours on Thursday 2 January, 2020.
Council’s customer service centre at Spence St will be closed from 1pm on Tuesday 24 December, and reopen Thursday 2 January, 2020.
The customer service centre at Earlville Library will be closed from 5pm on Monday 23 December, and reopen Tuesday 2 January, 2020.
An after-hours emergency call centre will operate 24 hours a day via the normal customer service number 1300 69 22 47.
Non-urgent matters can be logged at any time via Council’s website or through the free My Cairns app, which can be downloaded to mobile devices from Google Play and the App Store.
Waste collection and facilities
There will be no interruptions to kerbside waste and recycling collections. Residential collections will be as per normal schedule on all days, including Christmas Day and New Year’s Day.
Requests for additional bin collections will only be processed between 8am and 2pm on 27, 30 and 31 December 2019. Any requests outside of these times will be processed the next working day.
Waste transfer stations are open every day except Christmas Day. The Buy Back Shop is open as normal (Wednesdays to Sundays), except for being closed Christmas Day.
All Cairns Libraries branches will operate normal business hours on Tuesday 24 December 2019, prior to closing for the Christmas-New Year break.
All branches will re-open for business as usual on Thursday 2 January 2020.
Visit www.cairns.qld.gov.au/library for upcoming school holiday activities.
For information on operating hours of other Council services and venues – including swimming pools and other leisure facilities – visit www.cairns.qld.gov.au.