How you can help

Many of us want to support our local community in this difficult time.

We will be updating this page regularly with information from local groups and agencies on how you can best support them and some ideas for bringing a smile to someone's face.


Beware of scams

Unfortunately, scammers are taking advantage of the spread of coronavirus to exploit and play on the fears of consumers across Australia. Scams include impersonating government authorities and legitimate charities, and using fake emails or text messages to try and obtain personal data.

  • If you are planning to donate, do your research. If you are donating to crowdfunding requests, check the terms and conditions of funding platforms and ensure you are dealing with official organisations.
  • If you are donating to an established charity or not-for-profit organisation, ensure it is registered and that you are on its official website by searching the Australian Charities and Not-for-profits Commission Charity Register.
  • Visit the Scamwatch website for more information on coronavirus scams and tips on how to protect yourself online.
  • Visit the Australian Government's Stay Smart Online website for information on and examples of Covid-19 malicious cyber scams and phishing email attacks.

Donate blood

Red Cross Lifeblood is urging people to donate vital blood and plasma. Travel and venue restrictions do not prevent people from giving blood. Blood donor centres remain open and are strictly regulated healthcare spaces.

It is important to note there is no evidence that coronavirus is transmissible by blood transfusion, and Lifeblood's strict screening process ensures people who are unwell do not donate blood.


GIVIT is a not-for-profit organisation that partners with the Queensland Government to coordinate donations of money and goods.

GIVIT is calling for cash donations which will be used to support the work of local Cairns charities. GIVIT has a buy local policy, so your donation will be spent in Cairns, further supporting our community.

  • To donate, visit the GIVIT Covid19 Appeal website for payment options.
  • To make sure your contribution is spent in Cairns, please specify this when making your donation. If you want to give generally to the appeal


The Lifeline warehouse is open and accepting donations of goods.

  • 188 Aumuller Street ( next to the Bungalow Hotel), Monday to Friday 8am to 4pm. .

The Salvation Army and St Vincent de Paul are not taking any further donated goods. Please do not leave donations at their offices or bin locations.

Home School Savvy (Centacare)

Home School Savvy is calling for donations of any unwanted furniture or equipment such as desks, chairs, laptops, desk top computers, tablets - anything that can be refurbished, reconditioned, cleaned and re-distributed to those who need.

For schools, businesses or people who wish to donate but are not sure how to do so during the current circumstances Home School Savvy will arrange collection, cleaning and delivery to those in need.

You can also contact Home School Savvy if you are needing assistance.

Far North Queensland Hospital Foundation

The Far North Queensland Hospital Foundation is seeking to raise $2.4 million to support 7 hospital across the region.

Funds will be used for baby ventilators, humidifiers, infusion pumps, syringe drivers, ultrasounds, defibrillators, vital signs monitors, high flow oxygen machines and 100 mattresses.

You can donate online or by calling  4226 6327.

Buy local

With businesses struggling in the wake of coronavirus it's more important than ever to spend locally. The Cairns Chamber of Commerce, supported by Cairns Regional Council, is encouraging residents and businesses to 'Keep in in Cairns' by make a conscious effort to buy local, whether in person or online.

If all of us make just one change to support local suppliers and service providers, we can keep local people in jobs and business.

  • Follow Keep It In Cairns on Facebook for information and offers from local businesses.

Connect with your community

It's easy to feel disconnected from your friends, neighbours and community during self-isolation and social distancing. But people, all over the world, are finding ways to stay in touch. We'll be updating this section with ways you can keep connected in Cairns.

Offering help to elderly or isolated neighbours

Queensland Health has a printable card you can place in the letterbox of those around you eg an elderly neighbour or someone who is self-quarantining.  If they need help - groceries, medical or urgent supplies, posting or collecting mail, or even a phone call - they can reach out to you on the number you provide. You can then leave items on their doorstep to avoid direct contact.

Care Army

The Queensland Government is calling on volunteers for the Care Army.  The Care Army is about bringing Queenslanders together to lend a hand to seniors and people most at-risk who may not have friends, family or neighbours who are able to support them durign the coronavirus pandemic.

  • Find out more and register at the Care Army web page or contact the Community Recovery Hotline on 1800 173 349.  Background checks will be undertaken as per Volunteering Qld guidelines
Last updated: 16 June 2020