The Tanks Arts Centre, Cairns' iconic music venue, has been named a Tourism and Events Queensland 2019 Best of Queensland Experience with an impressive score of 95 out of a possible 100 points.
The Best of Queensland Experiences is a Tourism and Events Queensland (TEQ) innovation program that guides the Queensland tourism industry to deliver exceptional customer experiences, create positive word of mouth, help attract more visitors, grow expenditure and increase market share.
It uses a weighting system to rate attractions against five criteria. The Tanks Arts Centre received perfect scores for Consistent Delivery of an Exceptional Experience; an engaging social media presence; and its online booking (provided by Council through Ticketlink).
In the important benchmark of customer reviews, Tanks scored 92 for “consistent delivery of an exceptional experience”.
Tanks scored well above the Queensland benchmark of 60 points and the Tropical North Queensland benchmark of 80 points, based on online customer reviews, consumer expectations and best industry practice.