Step 1: Determine if you need a licence
Check the licence requirements table to identify if you need a Food Business Licence. If yes, continue to Step 2.
Even if you do not need a Food Business Licence, you must still comply with the other requirements of the Food Act and the provisions of the Australia New Zealand Food Standards Code.
Step 2: Check other approvals
Starting a new food business may require other approvals, such as:
- Town Planning approval to use the premises for your intended purpose – confirmation is required from Council’s Development Services Unit;
- Footpath dining approval to use the footpath as an outdoor dining area for your patrons;
- Building approval to undertake any building works – you will need to contact a private building certifier; and
- Trade Waste approval to discharge into the sewerage system – confirmation is required from Council’s Trade Waste Unit .
All Council units can be contacted by phone on 1300 69 22 47 or by email at firstname.lastname@example.org
You may also need other approvals from:
Step 3: Apply for Suitability of Premises approval
The design, construction and fit-out of your premises must comply with the Food Safety Standard 3.2.3.
NOTE: if you are taking over an existing food business and are not changing the fit-out, you do not need to submit a Suitability of Premises application. Refer to our section on Taking over a food business for more information.
Prepare plans and apply
During the application process, Council will assess the plans for your proposed food premises to ensure the design, construction and fit-out complies with the Food Safety Standard 3.2.3.
The Fixed Food Business Operation and Construction Guidelines ( PDF, 1.6 MB ) will help you make decisions on the design of your food premises and the construction materials you intend to use. Queensland Health’s Design and fit out guide will assist in correct construction and fit out.
In order to assess your suitability of premises application, two copies of your design plans (drawn to scale not less than 1:50) must be provided with your application. These design plans must include:
- floor plans including waste disposal facilities and location of equipment;
- elevations of each food preparation room/area; and
- details of mechanical exhaust ventilation (exhaust systems must comply with AS1668.2). You must also include specifications of all equipment being serviced by the mechanical exhaust ventilation.
After you have submitted your Suitability of Premises application to Council with the fee, an Environmental Health Officer (EHO) will assess it for compliance with the Food Act 2006.
Timeframes for assessment may vary, but in general allow up to 30 days for a full assessment. Further time will be required if the application does not include all the necessary information.
Upon approval, you will receive a conditional approval letter for the construction of your food premises. Once you receive your approval, and any other necessary permits (eg building approval), you may begin constructing/fitting out your premises as per the approved plans.
Step 4: Apply for a Food Business Licence
The operator of the food business must be deemed suitable, and have the required skills and knowledge to safely serve food to the public.
You will need to apply for your Food Business Licence at least 30 days before you intend to start trading, to allow us to assess your application in time.
The applicant must be the person or company that intends to operate the food business, not the contractor building the food premises. The applicant must be a legal entity (a person or company); a business name or trading name is not a legal entity and cannot be the licence holder.
You may also need to have a Food Safety Program (FSP) accredited with Council. If so, you should submit your FSP together with your Food Business Licence application.
Note: your Food Business Licence application will not be assessed until Council has first approved your design plans through the suitability of premises stage. If you submit your Food Business Licence application at the same time as your Suitability of Premises application, please contact contact Council’s Licensing and Approvals team on 1300 69 22 47 to begin the assessment process for the Food Business Licence.
During the Food Business Licence application process, Council will assess the suitability of the operator to safely prepare and serve food to the public.
Council will contact you if further information is required in order to consider your application. In this case, an extension of time will be needed to finalise the assessment.
Step 5: Request final inspection
Before you start trading, you need to contact Council to arrange a final inspection of the premises to determine if a Food Business Licence can be issued.
Before requesting your final inspection, and to avoid unnecessary delays, use the Food Business Final Inspection Checklist ( PDF, 0.12 MB ) to confirm that essential works have been completed.
At your final inspection, Council’s EHO will check your premises to ensure it has been fitted out in accordance with your letter of approval.
Step 6: Decision
After your final inspection, if Council's EHO is satisfied that your premises have been fitted out in accordance with your approval and you are a suitable person to hold a food licence, you will be issued with your Food Business Licence. You may then start trading.
If you have not met all requirements but Council's EHO is likely to approve your application once you fix minor requisitions, you may be issued with a provisional licence (a short-term licence with conditions that must be met within a specified timeframe). This will allow you to commence trading. You can only receive a provisional licence for a maximum of 3 months, and if you don’t attend to the conditions in the timeframe, your Food Business Licence will be refused.
Alternatively, if Council is not satisfied that you have met the requirements of the Food Act to prepare and sell safe and suitable food, your licence application will be refused and you will not be able to trade.
Remember, you can't operate until your Food Business Licence application is approved. A copy of your food licence will be mailed to you within two days of your final inspection. You must display it at your food premises in a prominent position so the details are easily visible to customers.
Step 7: Renewals
Council will send you an annual renewal invoice for your Food Business Licence. Pay on time to ensure you can continue to operate.
Be ready for inspections. Council’s EHOs can conduct compliance audits and inspections during your operating hours.
Remember to advise Council of any changes to your contact details to ensure you continue to receive your renewals and other relevant communication from Council.