Why we collect personal information

Providing your personal information can be helpful for a number of reasons:

  • If your tickets are stolen/lost we can trace them to you and reissue the ticket if you are attending an event with allocated seating (tickets can not be reissued for general admission or events with non-allocated seating)
  • If an error occurs that we were unaware of at the time of sale we can correct it
  • If we need to change your seating, we can contact you before the performance, ensuring a hassle-free event for all
  • If a show is cancelled we are able to contact you regarding your refund.

Although these occurrences are rare they do happen and it does help us to serve you better.  

And, if you have give us permission to do so, we can send you information on events and special offers.