Buying tickets

ticketLiNK Terms and Conditions of Sale

ticketLiNK Terms and Conditions of Sale


See our current promotions and discounts.

Purchasing tickets

TicketLiNK offers many convenient ways for you to buy your tickets - online, by phone, over the counter, by mail or through our agencies.

Frequently asked questions

Ticketlink frequently asked questions, information and tips.

Location and opening hours

Where we are and when we are open.

Gift vouchers

Gift vouchers are redeemable for any ticketLINK event, valid for one year from date of purchase and non-refundable.

Event ratings

A brief explanation of event ratings used by ticketLiNK and suitability for different age groups.

School groups

Information for schools regarding bookings and resources for teachers.

Group bookings

Discounts offered for group bookings. Usually groups of 10 or more people attract a discount.

Companion card

Many events ticketed by ticketLiNK support the Queensland Government's Companion Card Program that assist people with disabilities who need carer assistance.

Service fees

Why ticketLiNK charges a booking fee, ticket refunds, exchanges and reprints.

Choosing your seats

An explanation of the different options for seat allocation. Choose your own seats or let the system choose the best seats for you.

Refunds and exchanges

Availability of refunds and exchanges for event tickets.

Ticket pricing and concessions

Information on how ticket prices are set and what concessions and discounts may be available.

Why we collect personal information

An explanation of why we collect your personal details.

Ticket Delivery Options

There are various options for ticket delivery including mail, collect in person, print at home.