Online services & forms

Online services
Contact us online

Online services to contact council to ask a question or comment; report website errors or comments; report a problem or request a service; or to make an official complaint. More

Online Self Service

With Online Self Service you can find information, pay your Council accounts online, lodge an application, report a problem or request a service, change your registered contact details and complete other Council business when it's convenient for you. More

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Report a problem

Use this online form to let us know about a problem affecting you or your neighbourhood. More

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Development applications online

Development Applications can be lodged online through Council's DA Online self-service. You can lodge and pay for Development Applications at any time; DA Online is available 24 hours a day, seven days a week for your convenience. More

Dog registration & renewals

All dogs in Queensland must be registered and microchipped. Registering your dog assists us in returning your dog to you if it becomes lost and covers the cost of animal management services and facilities, such as dog patrols, community education, complaint investigation, dog exercise (off leash) areas and running of Council's animal pound. More

Forms and permits
Forms & permits

Cairns Regional Council publishes forms and permits relating to the needs and requirements of the public and businesses and the obligations of Council. More

Community Grants
Community grants

Council's Community Grant Program provides financial and in-kind assistance to eligible community groups and organisations for cultural, social, sport and economic development initiatives. More

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Impounded pets

Lost a pet? View our list of recently impounded animals to see if your pet is here. Read our instructions on how and when to collect your pet. More

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Payment options

Council offers a variety of payment options including online payments, Bpay, at Australia Post, by mail or in person. Direct debit is offered for rates and water usage accounts only. More

Half yearly rates due 23 February 2015
Rates, fees & charges

Council raises most of its revenue from residential and commercial rates, and spends funds to deliver more than 200 services, facilities and infrastructure to its diverse community. More

Last updated: 01 June 2015