Online services & forms

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Contact us online

Online services to contact council to ask a question or comment; report website errors or comments; report a problem or request a service; or to make an official complaint. More

Online services
Online Self Service

With Online Self Service you can find information, pay your Council accounts online, lodge an application, report a problem or request a service, change your registered contact details and complete other Council business when it's convenient for you. More

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Report a problem

Use this online form to let us know about a problem affecting you or your neighbourhood. More

Online services
Building Applications online

Development Applications Online (DA Online) is Cairns Regional Council's online lodgement and viewing portal.

NOTE: DA Online is experiencing intermittent technical issues (29 Sept 2016). If you lodge an application but do NOT receive a confirmation email, please email your details to planningadmin@cairns.qld.gov.au as soon as possible to ensure that your application is processed in a timely manner. More

Online services
Development Applications online

Development Applications Online (DA Online) is Cairns Regional Council's online lodgement and viewing portal.

NOTE: DA Online is experiencing intermittent technical issues (29 Sept 2016). If you lodge an application but do NOT receive a confirmation email, please email your details to planningadmin@cairns.qld.gov.au as soon as possible to ensure that your application is processed in a timely manner. More

Cat registration

How to register a cat within the Cairns Regional Council area More

Dog registration & renewals

Your dog registration fees help cover the cost of animal management services and facilities, such as dog patrols, community education, complaint investigation, dog exercise areas and running of Council's pound. More

Forms and permits
Forms & permits

Cairns Regional Council publishes forms and permits relating to the needs and requirements of the public and businesses and the obligations of Council. More

Community Grants
Community grants

Council's Community Grant Program provides financial and in-kind assistance to eligible community groups and organisations for cultural, social, sport and economic development initiatives. More

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Impounded pets

Lost a pet? View our list of recently impounded animals to see if your pet is here. Read our instructions on how and when to collect your pet. More

Payment options

Council offers a variety of payment options including online payments, Bpay, at Australia Post, by mail or in person. Direct debit is offered for rates and water usage accounts only. More

Half yearly rates due 7 September 2016
Rates, fees & charges

Council raises most of its revenue from residential and commercial rates, and spends funds to deliver more than 200 services, facilities and infrastructure to its diverse community. More

Last updated: 01 June 2015