Frequently asked questions

How soon should a funeral be arranged and how is this organised?

A funeral director will assist you with all funeral arrangement. Discuss how soon you want the service to take place; who will officiate at the service; the type of service; and burial option. Your funeral director will make these arrangements on your behalf.

What service does Council provide?

A funeral director makes arrangements with Council cemetery staff to use a new grave site, or to re-use an existing site and issues a licence. Council keeps records of the site number and personal details of the the deceased. Council cemetery attendants dig the grave and arrange for facilities to be available at the funeral service, such as a grave lowering machine, shelter, lectern and chairs. To ensure consistency and the overall amenity of the cemetery Council needs to approve all headstones, monuments and plaques. 

Do I need to phone Council to arrange anything?

No, you don't have to phone Council to arrange anything, your funeral director should organise everything for you.

I want to visit a family member or friend at a cemetery how can I find them?

You can find the location of grave sites by viewing our grave location search.

Who organises the plaques, headstones, monuments and bases?

Your funeral director can organise this for you, or alternatively you may want to get quotes from monumental masons.

What facilities are provided for a funeral service?

Council provides a temporary shelter over the gravesite, chairs, lowering machine and lectern. Your funeral director can organise a celebrant and other religious services.

Does Council organise cremations?

No. You'll need to speak to your funeral director or a local crematorium.

When is the headstone, plaque, monument or base installed?

It usually takes 3-5 weeks after a funeral as some manufacturing takes place interstate; but could be longer depending on the section and cemetery.

Can existing graves be added to?

Yes. Speak to your funeral director to find out if you can add to an existing site.

Can I put a new plaque, headstone or monument on an old grave?

Yes. Speak to a monumental mason to arrange manufacture and installation and notify Council of your intentions.

Who is responsible for maintenance of the tiles/granite etc?

Council staff endeavour to maintain the cemeteries to the highest possible standards but families are responsible for repairs to tiles and granite cracks from wear and tear over time.

Is there a chapel for funeral services?

There is a chapel next to the Forest View Cemetery run by Cairns Crematorium but not at our other cemeteries.

Last updated: 05 January 2018