Cairns Regional Council has been notified regarding an online data security breach affecting Typeform survey tools, which have been used by Council.
The breach relates to personal data collected via online surveys prior to 3 May 2018 and has affected various organisations worldwide.
Further investigation by Council has found that two surveys, relating to Youth Week activities and the Beginnings performance during Festival 2018, have been impacted by the breach.
In those two surveys, a total of 274 people provided some form of personal data, such as their name, email address, phone number, age bracket, gender, nationality or suburb of residence.
Each of these respondents will be contacted by Council to inform them of the breach.
It’s important to note that the surveys impacted by this breach did not collect identifying data such as date of birth.
Typeform has confirmed that the source of the breach has been addressed and all data collected since 3 May is secure.
Online feedback tools, such as surveys, are invaluable when consulting the community on Council activities, as they provide an opportunity for honest and candid feedback in a convenient format.
We take the security of confidentiality of survey respondents very seriously and we sincerely apologise for our role in this incident.