Language support services

Language link is one component of the Language Services Program. This program is aimed at increasing access to Council services for customers who require immediate assistance in their native language. The program also utilises the multi-lingual skills of Council staff or other professional interpreting services.

Language Link posters are displayed at all Council libraries and customer services areas.

Translating and interpreting services

The Australian Government, through the Department of Immigration and Multicultural Affairs (DIMA), provides translating and interpreting services for people who do not speak English and for English speakers needing to communicate with them.

The Translating and Interpreting Services (TIS national) operates nationally and is available to any person or organisation requiring interpreting services.  The interpreting service is provided 24 hours a day, 7 days a week.  TIS National is accessible from anywhere in Australia for the cost of a local call.  For more information visit their website or Telephone:  131450

More information

  • Cultural greetings exercise 
  • Tips for working across cultures

For download

Last updated: 30 March 2015