The GraffitiSTOP campaign has been developed to reduce graffiti through prompt notification – by phone, SMS and online - and removal. 

This project aims to prevent and manage graffiti vandalism for the benefit of the community and environment. 

Council has established a centralised system to proactively manage graffiti. Graffiti on Council assets is removed within five days of notification via GraffitiSTOP. Damage to other public property is promptly referred to the relevant agency (eg, Ergon Energy, Queensland Rail) for action. 

As part of the project, new preventative programs are working to reduce the recurrence of graffiti, and a community education campaign is encouraging the public to take action in order to help reduce graffiti. Residents are encouraged to photograph and report graffiti on private property to the GraffitiSTOP hotline and remove it as soon as possible. 

Since launching the GraffitiSTOP initiative in mid-2013, Council has seen a 400% increase in reported graffiti Report graffiti vandalism to the Graffiti Stop hotline by phone, sms or onlinevandalism incidents (including photographic data).

GraffitiSTOP involves: 

  • A central telephone number 1300 Graffiti (1300 472 334) where the public can report graffiti and get tips on removing and preventing graffiti. The GraffitiSTOP telephone hotline service is operated from 6am to 6pm Monday to Friday excluding public holidays.
  • An SMS function (1300 472 334) for reporting graffiti, 24 hours per day, 365 days per year (carrier dependent technology).
  • Online service at for uploading photographs and reporting graffiti offences, 24 hours per day, 365 days per year
  • Use of portable devices including smart phones and tablets to report and upload images of graffiti (software compliant portable devices are required). 

The Queensland Government is contributing $105,000 towards the project. Research, development, implementation and outcomes are being initiated and managed by Council.

GraffitiSTOP Cairns video

This short video highlights some of the great examples of graffiti prevention initiatives in the Cairns region, including preventative workshops with local youth and popular lawful graffiti sites.

Last updated: 27 March 2015